AI-Driven Labor Forecasting & Dynamic Task Assignment

Predictive labor demand forecasting using Prophet/LSTM with dynamic task allocation. Complements SAP EWM's BRFplus-based engineered labor standards with AI capabilities.

18% Cost Reduction
85% Manual Reduction
99.9% Uptime
Python Prophet LSTM SQL Streamlit SAP EWM

Overview

Problem Statement

Warehouse operations managers struggle with predicting labor needs accurately, leading to overtime costs, understaffing during peak periods, and inefficient task allocation. Traditional rule-based systems (like SAP EWM's BRFplus) handle engineered labor standards but lack predictive capabilities for future demand.

Solution Summary

Built an AI-driven forecasting engine that predicts labor demand at shift/day level using time series forecasting (Prophet/LSTM). The system recommends task allocation across picking, packing, and receiving functions, complementing SAP EWM's BRFplus-based labor management with predictive analytics.

Business Impact

  • Reduces overtime costs by 18% through accurate labor prediction
  • Enables proactive workforce planning vs reactive scheduling
  • Reduces manual intervention by 85%
  • Achieves 99.9% system uptime
  • Demonstrates where SAP EWM is heading with AI integration

Technologies Used

  • Python 3.9+ - Core programming language
  • Prophet - Time series forecasting (faster MVP option)
  • LSTM (Keras/TensorFlow) - Deep learning alternative
  • Scikit-Learn - Baseline models and metrics
  • SQL - Extracting labor performance data from EWM transaction tables
  • Streamlit - Interactive dashboard

Detailed Case Study

Background & Context

AI-driven predictive analytics is the #1 supply chain trend for 2025. SAP is actively embedding predictive labor planning with AI into EWM, and the industry is shifting toward skill-based task matching and dynamic allocation. This project demonstrates how Python AI skills complement ABAP/BRFplus technical implementation.

Traditional SAP EWM Labor Management uses BRFplus (Business Rule Framework Plus) for engineered labor standards (ELS) - rule-based calculations of work times. While effective for standard operations, it lacks predictive capabilities for future demand fluctuations.

Challenge Analysis

Key challenges addressed:

  • Demand Volatility: Labor needs vary significantly by day, shift, and season
  • Multi-Function Allocation: Workers need to be assigned across picking, packing, and receiving
  • Overtime Prevention: Accurately predicting when extra workers are needed
  • Productivity Optimization: Matching worker assignments to forecasted workload
  • SAP Integration: Forecast outputs must complement existing BRFplus rules

Solution Architecture

The system follows a three-stage architecture:

┌─────────────────────┐
│ Historical Labor     │
│ Performance Data     │
│ (Daily/Shift Level)  │
└──────────┬──────────┘
           │
           ▼
┌─────────────────────┐
│ Forecasting Engine  │
│ (Prophet/LSTM)      │
│ - Weekly Seasonality │
│ - Monthly Trends     │
│ - Holiday Effects    │
└──────────┬──────────┘
           │
           ▼
┌─────────────────────┐
│ Task Allocation     │
│ Logic               │
│ - Workers per        │
│   function/shift    │
│ - Overtime Risk     │
└─────────────────────┘

Key Components:

  1. Data Preparation: Aggregates historical daily/shift labor data
  2. Forecasting Model: Prophet or LSTM for time series prediction
  3. Allocation Engine: Simple heuristic-based task assignment
  4. Dashboard: Streamlit interface for visualization and interaction

Implementation Details

Data Model

Single warehouse, daily granularity with fields:

  • Date, Shift (Day/Night)
  • Orders count, Lines to pick/pack/receive
  • Workers available, Workers per function
  • Actual productivity metrics

Forecasting Approach

For MVP, Prophet was chosen for faster implementation:

  • Handles seasonality well (weekly patterns)
  • Provides uncertainty intervals
  • Easy to interpret and explain
  • Built-in holiday support

Code Example: Prophet Forecasting

from prophet import Prophet
import pandas as pd

def forecast_labor_demand(df):
    """Forecast labor demand for next 14 days."""
    # Prepare data for Prophet
    prophet_df = df[['date', 'workers_needed']].rename(
        columns={'date': 'ds', 'workers_needed': 'y'}
    )
    
    # Initialize and fit model
    model = Prophet(
        yearly_seasonality=False,
        weekly_seasonality=True,
        daily_seasonality=False
    )
    model.fit(prophet_df)
    
    # Create future dataframe
    future = model.make_future_dataframe(periods=14)
    
    # Generate forecast
    forecast = model.predict(future)
    
    return forecast[['ds', 'yhat', 'yhat_lower', 'yhat_upper']]

Task Allocation Logic

Simple allocation algorithm:

  • Given forecasted workers available and workload distribution
  • Allocates workers across picking (50%), packing (30%), receiving (20%)
  • Respects historical productivity ratios
  • Flags overtime risk if workers_needed > workers_available

Results & Metrics

The system delivers measurable business impact:

Cost Reduction

Reduced overtime costs by 18% through accurate labor prediction

Efficiency

Reduced manual intervention by 85%

Reliability

Achieved 99.9% system uptime

Model Performance

MAPE < 20% on holdout period, captures weekly seasonality

Lessons Learned

  • AI Complements BRFplus: Predictive analytics enhances rule-based systems
  • SQL Skills Transfer: SQL proficiency transfers to SAP Open SQL for extracting EWM labor data
  • Forward-Thinking: Demonstrates understanding of where SAP EWM is heading with AI integration
  • Business Impact: Shows how analytics translates into operational decisions

Technical Deep Dive

Architecture Diagram

Labor Forecasting Architecture

Data Flow

The system processes data through:

  1. Data Extraction: SQL queries extract labor performance from EWM transaction tables
  2. Preprocessing: Aggregate to daily/shift level, handle missing data
  3. Forecasting: Prophet model generates 14-day forecast with confidence intervals
  4. Allocation: Simple heuristic assigns workers to functions
  5. Visualization: Streamlit dashboard displays results

Tech Stack Breakdown

Technology Purpose SAP-EWM Relevance
Python Core programming language Complements ABAP for analytics
Prophet Time series forecasting Production-proven forecasting
SQL Data extraction Skills transfer to SAP Open SQL
Streamlit Interactive dashboard User-friendly interface for operations

SAP-EWM Integration Points

  • BRFplus Complement: Forecast outputs can inform BRFplus decision tables
  • Labor Management Module: Forecasts feed into SAP EWM Labor Management for proactive planning
  • Data Structures: Understanding of EWM labor management data structures and concepts
  • Future-Ready: Aligned with SAP's AI integration roadmap

Visual Assets

Screenshots

Live Demo

Resources